Your information.
Handled with care.
Effective 6 November 2026 · SmartFlow AI by Timix P™
Information you provide
When you register, SmartFlow processes your name, email address, and password through Supabase Authentication. Your password is handled by the authentication service; it is not saved as readable text by the app. We also store information you submit in enquiries, including your company and message. Authorized staff can add lead stages, opportunity values, notes, and replies.
How it is used
We use this information to run your account, show your personal workspace, manage customer relationships, respond to enquiries, control staff access, and process support or deletion requests. Reply suggestions are generated from local templates; enquiry content is not sent to a paid language-model API by this version.
Services and access
Supabase provides authentication and database storage. Cloudflare hosts the website. These providers process data needed to operate their services, including technical connection and security information. Workspace staff can access customer enquiries and sales records. Customer accounts cannot browse the staff customer database. SmartFlow does not include advertising, ad tracking, or a sale-of-data feature.
On your device
The website uses browser storage for login sessions and appearance preferences. The native Android app stores session tokens encrypted using Android Keystore and stores appearance preferences locally. Exported reports are saved to a destination you choose. Copying or sharing an invitation uses your clipboard or the share destination you choose; the invitation URL contains no customer record or login token. This version does not request location, contacts, camera, or microphone permissions.
Email and security
Confirmation and recovery emails depend on the authentication service’s configured delivery. Customer replies are queued; a pending queue entry does not mean an email was delivered. Connections to Supabase use HTTPS. No service can guarantee absolute security.
Retention and your choices
Account and enquiry records remain in the workspace while needed to provide the service and handle the relationship. You can update your profile, change your password, sign out, and request deletion of your account and associated data. Requests are reviewed by the team after identity verification; they do not instantly erase data. If information must be retained for legal, security, or dispute purposes, the team will explain what is retained and why. Backup removal follows the configured hosting provider’s retention cycle.
Request account & data deletion →Contact and changes
Email 1andonlytimixp@gmail.com, use our support page or enquiry form for privacy questions. This notice may be updated when SmartFlow’s features or data handling changes; the effective date appears above.